Terms and conditions
Any order taken under a product appearing in the online store of the site www.digit-lure.com supposes the consultation and the preliminary acceptance of the present general conditions of sale. The click of validation of the order implies a full acceptance of these conditions. This click has value of "digital signature".
The site DIGIT LURE (www.digit-lure.com) belongs to the company DREAM UNIT FISHING.
Subject
The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by THE SELLER to THE CUSTOMER.
Confirmation of order
The contractual information will be confirmed by e-mail to the address indicated by the consumer in the order form.
Proof of the transaction
The computerized registers, kept in the computer systems of the company DUF in reasonable conditions of security are considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium on behalf of the customer. In case of cancellation of the order by the customer: The refund will be made by bank transfer to the bank account of the buyer that was used within 8 days, minus the bank transaction fees.
The return of Products opens choices, at the Customer's option, to:
1. exchange: the customer is responsible for the return shipping costs
2. a refund which will be made within 8 days (from the date of receipt of your return in our warehouses). You will receive an e-mail confirming the refund. If the Payment of the Order was made through a credit institution or Paypal, the refund will be made by the means of payment used during the Order.
Product Information
Every effort has been made to ensure the accuracy of the information presented on DIGIT LURE. Nevertheless, the site is not liable for any consequences, incidents, special damages resulting from electronic transmissions or the accuracy of the information transmitted even if DIGIT LURE was aware of the possibility of such damages. The names and brands of products and manufacturers are used for identification purposes only. Pictures, descriptions and prices of products are not contractual.
Validity period of the offer and price
Our prices are valid for the day and our stocks are updated automatically.
Payment security
For the security of the transactions, the Seller asks the banking data to its Customers at each new Order.
The Seller uses secure payment systems.
During the payment transaction, the Customer is automatically connected to the server of the payment processing center.
The banking data, protected by encryption, do not pass through the Seller's systems, and are therefore not kept by the Seller.
Method of delivery
The products are delivered to the address indicated by the consumer on the order form and only on the geographical zones that we serve. WE SHIP TO THE ADDRESS TRANSMITTED BY THE CUSTOMER, IN CASE OF ERROR OF THE LATTER THE PACKAGE WILL BE SENT AGAIN (upon its return in our warehouses) BUT THE CUSTOMER WILL HAVE TO PAY AGAIN THE SHIPPING COSTS (erroneous names, incomplete address, error of postal code etc.) in no case the shipper will be held responsible and charged for this error. In case the customer refuses to pay the shipping costs, the package will be refunded, except for the shipping costs that have already been paid. The packaging time remains at our expense.
Breakage
All products leave our premises in perfect condition. The customer must report to the carrier (or the letter carrier) the slightest trace of shock (holes, traces of crushing etc. ..) on the package, and if necessary to refuse the package. The exchange of any product declared, afterwards, damaged during transport, without any reservation having been issued upon receipt of the package, will not be taken into account. In case a product arrives broken, the customer must take a picture of it and the package and send us by mail the pictures within 24 hours after receipt. In case of breakage, the packing box must be kept and photographed on all 6 sides. As in any shipment, it is possible to incure a delay or that the product gets lost. In such a case, we contract the carrier to start an investigation. Every effort will be made, as long as necessary, to find the package. If necessary, the merchant will be reimbursed by the carrier and will deliver a new identical package at his expense. We decline any responsibility as for the lengthening of the delivery periods because of the conveyor, in particular in the event of loss of the products, bad weather or strike. We apply these conditions ONLY for metropolitan France. We decline any responsibility as soon as the parcel leaves the French territory for a foreign destination. The posts of some countries do not take care of the parcels and the customs sometimes opening and repackaging the parcels: we cannot apply the guarantees. For any other dispute, an email with confirmation of reading must be sent to us within 24 hours after receipt of the package. In case of non-sending of this mail, we will consider that the incident is closed.
Free shipping
From a minimum purchase of 50 € for metropolitan France.
From a minimum purchase of 69 € for Euro Zone.
From a minimum purchase of 200 € for the rest of the world.
Error of delivery
The Seller shall not be held responsible for any data entry errors made by the Customer, nor for the consequences in terms of delay or delivery errors.
Thus, if the delivery cannot take place because of a filling error by the Customer, he will support the expenses of forwarding. In addition, the Customer shall refrain from making any claim for exceeding the delivery time.
Product warranty
Your purchases on DIGIT LURE are covered by the same guarantees as those offered by other sales networks. All products are subject to the manufacturer's warranty against manufacturing defects and will be immediately exchanged in the event of a problem related to this type of defect. In case of complaint we will need a very clear description of the problem, with the date of purchase and the original packaging, we will also need photos and a short video to show the problem encountered for analysis and confirmation from our technical departments before returns for exchange.
The claim deadline is 3 months from the date of purchase.
Rights of use
The brand is a registered trademark and cannot be used on other products.
Right of retraction
The Customer has a period of 14 days from the date of receipt to return the Products ordered. Return costs are the responsibility of the customer.
The Products must imperatively be returned to the Seller within 14 days, in perfect condition for resale, in their original condition (unopened product box), and accompanied by the return form signed according to the procedure described above. If the box has been opened, no refund can take place.
In accordance with the provisions of Article L 221-8 of the Consumer Code, the right of retraction can not be exercised :
- for the supply of goods made to the specifications of the Customer or clearly personalized or which, because of their nature, can not be reshipped or are likely to deteriorate or expire quickly,
- for the supply of audio or video recordings as well as for the supply of any reproducible work in order to preserve copyright, when they have been unsealed by the Customer.
Force majeure
Neither party shall have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered as a case of force majeure any fact or circumstance irresistible, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which could not be prevented by the latter, despite all reasonably possible efforts. The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware of such circumstances. The two parties will then meet, within three months, unless force majeure is impossible, to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued. If the case of force majeure lasts longer than one month, the present general conditions may be terminated by the injured party. Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport, earthquake, fire, storm, flood, lightning, the default of telecommunication networks or difficulties specific to telecommunication networks external to customers.
Partial non-validation
If one or several stipulations of the present general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and their scope.
Non-waiver
The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general conditions of sale shall not be interpreted for the future as an acceptance of this breach.
Applicable law and competent jurisdiction
The present general conditions are subject to French law. This applies both to the rules of substance and form.
In the event of a dispute or claim regarding the delivery, the consumer will first contact BIMACH EURL to obtain an amicable solution. In the absence of an amicable agreement between the two parties, the court of Strasbourg will be the only competent jurisdiction.
In case of dispute or claim on a possible technical problem, the consumer will address in priority to DUF to obtain a friendly solution. In the absence of an amicable agreement between the two parties, the court of Aix-en-Provence will have sole jurisdiction.
Protection of personal data All the data that you communicate to us are intended for the processing of your orders. In accordance with French law no. 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to rectify, consult, modify and delete the data you have communicated to DIGIT LURE. This right can also be exercised online.